Right of Withdrawal

Consumers are entitled to the right of rescission according to the following conditions, whereby the consumer is any natural person who has concluded a legal transaction for a purpose which can be attributed neither to a commercial nor a self-employed professional activity.
You are entitled to withdraw from the contract within fourteen days without having to justify it.
The withdrawal period is fourteen days starting from the day you, or a third party other than the carrier designated by you, received the goods.
To exercise your right of withdrawal, you are obliged to inform us (lisa@sandspielfiguren.de / Elisabeth Weise, Hopfenleite 5 in 97711 Maßbach OT Poppenlauer) about your decision to withdraw from the contract by sending us a clear declaration (e.g. an e-mail or a letter).

In order to meet the deadline of the withdrawal period it is sufficient to send the notification about the exertion of the right of withdrawal before expiration of the period.

Consequences of withdrawal
In case of withdrawing from this contract, we shall return all payments we received from you, including delivery costs, promptly and latest within fourteen days from the day we received the notification of your withdrawal. For this refund we use the same means of payment you used for the original transaction unless no other agreement has expressly been made with you. You will in no case be charged with any fees due to the repayment. We are entitled to refuse the refund until we have received the returned goods or until you have provided evidence that you returned the goods, whichever is the earlier date.
You shall return the goods to us without delay and in any case latest within fourteen days from the day you notified us about the withdrawal of the contract.
You are to bear the direct costs of returning the goods.
You shall only pay for a possible loss in value if it doesn’t result from a handling which was necessary for the inspection of the condition, features or properties and operating modes of the goods.
Returning the goods in their original packaging is appreciated.